FREQUENTLY ASKED QUESTIONS
Need proof of purchase? Access your order details and download your receipt anytime from your account. Simply log in, navigate to "Order History," and select the relevant order. You'll find a "Download Receipt" option for easy access. A digital copy is also sent to your email address immediately after your purchase of any of our luggage sets, backpacks, or travel accessories.
At LUGGAGE & BACKPACKS, we want you to love your purchase. If you're not completely satisfied, our hassle-free return process makes it easy:
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Visit our Returns Center.
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Enter your order number and the email address used for the order.
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Select the items you wish to return and tell us why. Then, print your prepaid shipping label.
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Pack your items securely and drop them off at the nearest shipping location.
Once we receive and inspect your return, we'll process your refund to your original payment method. See our full return policy for details.
Looking for the perfect travel companion? At LUGGAGE & BACKPACKS, we're constantly updating our selection of premium luggage, backpacks, and travel accessories. If an item is marked "Out of Stock," don't worry! We may be restocking it soon based on demand.
To be notified when your desired item is back in stock, simply sign up for restock alerts on the product page. We'll send you an email as soon as it's available, so you never miss out on your next adventure.